Terms & Conditions

1. GENERAL PROVISIONS

2. ELECTRONIC SERVICES ONLINE STORE

3. CONDITIONS FOR ENTERING THE SALES CONTRACT

4. PAYMENT METHODS

5. DELIVERY

6. COMPLAINTS

7. RIGHT OF WITHDRAWAL

8. FINAL PROVISIONS

 

1. GENERAL PROVISIONS

 

1.1. Online Shop available at the Internet address www.langner-fashion.com, address of the place of business and mailing address: Górnicza 2/224 60-107 Poznań entered Central Register and Information on Economic Activity of the Republic of Polish conducted by the minister responsible for economic affairs, NIP 693 185 98 80, REGON 634587945

1.2. These Regulations is aimed at both consumers and businesses to use the Internet Store (except point. 9 of the Regulations, which is addressed only to entrepreneurs). The provisions of these Regulations are not intended to exclude or limit any rights of consumers are entitled to them under the mandatory provisions of the law - any possible doubt explains in favor of the consumer. In the case of non-compliance of the provisions of these Regulations with the above provisions, those provisions have priority.

1.3. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data processed for the purposes, in the field and based on the principles outlined in the privacy policy published on pages Shop. Providing personal information is voluntary. Any person whose personal data processing service provider has the right to inspect their content and the right to update and correct.

1.4. definitions:

1.4.1. DAY WORKING - one day from Monday to Friday, excluding statutory holidays.

1.4.2. REGISTRATION FORM - form available in the online store that allows the creation of accounts.

1.4.3. ORDER FORM - Electronic Service, an interactive form available in the online store that allows submission of orders, in particular by adding products to the electronic cart and to determine the conditions of the Sale Agreement, including the method of delivery and payment.

1.4.4. CLIENT - natural person with full legal capacity, and in the cases provided for by the rules generally applicable as a natural person having limited legal capacity (CONSUMER); a legal person or an organizational unit without legal personality, which the law recognizes the legal capacity (ENTREPRENEUR), which has concluded or intends to conclude a Purchase Agreement with the Seller.

1.4.5. Civil Code - Civil Code Act of 23 April 1964. (OJ 1964 No 16, pos. 93, as amended. D.).

1.4.6. ACCOUNT - an electronic service, designated by an individual name (username) and a password given by the Client set of resources in the IT system provider, which data are collected Client including the information of the complex orders.

1.4.7. NEWSLETTER - electronic service, electronic distribution service provided by the Service Provider by e-mail e-mail, which allows all users of the recipients automatically receive the content of the next edition of the newsletter containing information on this product in the online store.

1.4.8. PRODUCT - available in the Online Shop for the movable object of the Purchase Agreement between the Customer and Reseller.

1.4.9. REGULATIONS - these regulations Shop.

1.4.10. SHOP - Online Service Providers is available at: langner-fashion.com

1.4.11. SELLER SERVICE PROVIDER - LANGNER address of the place of business and mailing address: Górnicza 2/224  60-107 Poznań entered in the Central Register and Information on Economic Activity of the Republic carried out by the Polish minister responsible for economic affairs, NIP 693 185 98 80, REGON 634587945, e-mail address: langner@langner-fashion.com

1.4.12. AGREEMENT FOR SALE - Product sales contract concluded or concluded between the Customer and the Seller via the Online Shop.

1.4.13. ELECTRONIC SERVICE - including Account service, order form and newsletter, provided electronically by the Service Provider for the Client through the online store.

1.4.14. Recipient of the service - a natural person with full legal capacity, and in the cases provided for by the rules generally applicable as a natural person having limited legal capacity (CONSUMER); a legal person or an organizational unit without legal personality, which the law recognizes the legal capacity (ENTREPRENEUR), uses or intends to use the Electronic Services.

1.4.15. ORDER - declaration of intent submitted by the Customer Order Form and aimed directly to the Product Sale Agreement with the Seller.

 

2. ELECTRONIC SERVICES ONLINE STORE

 

2.1. In the Online Shop you can use the Electronic Services.

2.1.1. Account - the use of the Account is possible after fulfilling a total of three consecutive steps - (1) completing the Registration Form, (2) click on the "Register" and (3) confirmation of willingness to create accounts by clicking the confirmation link sent to the specified email address. The Registration Form is necessary to provide the following information Recipients: name / company name, address (street, house number / flat, zip code, city, country), email address, contact telephone number and password. In the case of the Customers who are entrepreneurs it is also necessary to provide the company name and tax identification number.

2.1.2. Order Form - use the Order Form starts when first adding an electronic cart Product in the Online Shop. Submission of orders after the fulfillment of a total of three consecutive steps - (1) after completing the Order Form and (2) click the "Place Order" - to this point, there is the possibility of self-modification of input data (for this purpose, follow the prompts and information available on the online Store page) and (3) confirmation of the order by using the confirmation link, sent to the specified email address. The Order Form is necessary to provide the following information: name / company name, address (street, house number / flat, zip code, city, country) e-mail address, contact telephone number, product / s, the number of Product / s, place and manner of delivery, method of payment. In the case of the Customers who are entrepreneurs it is also necessary to provide the company name and tax identification number.

2.1.3. Newsletter - use of the newsletter after administration in the "newsletter" visible on the online store e-mail address, which will be transmitted subsequent editions of the Newsletter, click on the "Subscribe" and the confirmation of the desire to receive the Newsletter by clicking the confirmation link sent to the specified e-mail address.

2.2. Using Electronic Services by the Client is free.

2.2.1. Newsletter Account and the Online Shop are provided by an indefinite period.

2.2.2. Using the Order Form is a one-off and is terminated at the time of placing the Order through it.

2.3. The technical requirements necessary to work with the ICT system, which is used by the Service Provider:

2.3.1. Computer, laptop or other multimedia device with Internet access.

2.3.2. Access to e-mail.

2.3.3. Web browser: Mozilla Firefox version 47.0 and higher or Internet Explorer version 8.0 and higher, Opera version 37.0 and higher, Chrome version 50.0.0 and higher.

2.3.4. Recommended screen resolution: 1024x768.

2.3.5. Inclusion in the web browser write access to files and cookies javascript.

2.4. The Client is obliged to use the Internet Store in a manner consistent with the law and morality whereas respect for personal rights and copyright and intellectual property of third parties.

2.5. The Client is obliged to enter data in line with the facts.

2.6. A recipient spaces non-delivery of illegal content.

 

3. CONDITIONS FOR ENTERING THE SALES CONTRACT

 

3.1. Advertisements, price lists and other information on this product quoted on the website online store, and in particular their descriptions, technical and performance characteristics and price, are an invitation to contract, within the meaning of Art. 71 of the Civil Code.

3.2. Product price shown on the Online Shop is given in EURO and contains all the components and customs duty.

3.3 Product price does not include the cost of delivery and payment.

3.4. Product price shown on the Online Shop is binding at the time of order. This price will not change regardless of the price changes in the online store, which may arise in relation to individual products after the Customer Order.

3.5. Conclusion of the Sale Agreement by Form Procurement

3.5.1. In order to conclude the Sale Agreement is required prior submitting by the Customer Order.

3.5.2. After placing orders Seller shall immediately confirm the receipt, which binds the Customer's Order and Order at the same time accepts for execution. Acknowledgment of receipt of the Order and its acceptance to implement the appropriate followed by displaying a message on the online store after placing orders - from the moment Sales Agreement is concluded between the Customer and Reseller. In addition, Seller shall send to the specified when placing orders e-mail confirmation of the Client's Orders and its adoption for implementation.

3.6. Consolidation, security and making the customer the concluded Purchase Agreement occurs by (1) the provision of these Rules on Online Store, (2) send the customer an e-mail referred to in point. 3.5.2. (3) displays the messages referred to in point. 3.5.2, and by (4) to attach proof of purchase items and specifications contained Purchase Agreement. The content of the Sale Agreement is additionally fixed and secured in a computer system Online Shop Seller.

 

4. PAYMENT METHODS

 

4.1. Seller offers the following payment methods:

4.1.1. Payment for downloading on delivery.

4.1.2. Payment by cash on delivery personal.

4.1.3. Traditional transfer payment to the bank account of the Seller.

4.1.3.1. Bank mBank SA

4.1.3.2. Acct.no. (IBAN): PL 16 1140 2017 0000 4002 0740 4470

4.1.3.3. BIC Code (SWIFT): BREXPLPWMUL

4.1.4. Electronic payments and credit card payments through the service PayU.pl - possible current payment methods are specified on the Online Shop in the "Methods of payment" and on the website http://www.payu.pl.

4.1.5. Electronic payments through PayPal.com service.

4.2. Settlement of transactions and electronic payments by credit card are carried out at the choice of the customer through the service PayU.pl or via PayPal.com service.

4.3. Handling electronic payments and payment card leads:

4.3.1. PayU.pl - the company Allegro SA with its seat in Poznan (address: ul. Grunwaldzka 182, 60-166 Poznan), entered into the Register of the National Court Register under the number 0000274399, registration files kept by the District Court for Poznań - Nowe Miasto and Wilda Poznan, the share capital in the amount of 4,000,000 fully paid zł, NIP: 779-23-08-495.

4.3.2. Paypal.com - the company PayPal (Europe) S.à rl & Cie, SCA, 5th floor 22-24 Boulevard Royal, L-2449, Luxembourg.

 

5. DELIVERY

5.1. Orders can be send from Poland to every EU country of Your choice. Seller offers the following ways of delivery the Product:

5.1.1. Courier, Courier UPS, DPD, GLS, DHL within 3-5 business days from dispatch.

5.2. Product delivery cost  depends on the chosen method of delivery and customer payments for: the consignment courier is 19 EUR.

5.3 The total time of waiting for the delivery of a given Product (delivery time) shall include the time of Order 2-4 business days (after the acceptance of the Order and confirming your payment) and the time of Product delivery by couriers 3-5 business days.

 

 

6. COMPLAINTS

 

6.1. Complaints for non-compliance with the Product Sales Agreement:

6.1.1. Basis and responsibilities of the Seller to the Client is a natural person who purchases the product for the purpose unrelated to the activities of professional or business, for non-compliance with the Product Purchase Agreement are set out in particular by the provisions of the Civil Code (Journal of Laws 1964 No. 16 item. 93 as amended. d.).

6.1.2. Warranty not extend to the defect in a product which the consumer has to know, in particular those that Service Provider / Sellers disclosed in the specification.

6.1.2. Notice of non-compliance with the Product Purchase Agreement and the relevant request can be made in particular via e-mail at:langner@langner-fashion.com When it is possible and necessary for the assessment of non-compliance with the agreement of the Product must also be delivered to the address: Langner Górnicza 2/224 60-107 Poznań POLAND

6.1.3. Seller will respond to customer requests immediately, not later than within 14 days. A response to the complaint is sent to the address provided by the Client, unless the Client provides otherwise.

6.1.4. In the case of products covered by the warranty Seller informs that the warranty on consumer goods sold does not exclude, limit or suspend the rights of the buyer arising from the non-conformity.

6.1.5. If a product has a defect, the consumer may submit a statement of the price reduction or withdrawal from the agreement, unless Seller promptly and without undue inconvenience to the Consumer replace the defective product free of defects or remove the defect.

7.1.6. Reducing indicated in point. 6.1.5. It does not apply if the product has already replaced or repaired by the Seller Seller or did not fulfill its duty to replace the product free from defects or discharging defect.

6.1.7. The consumer may require defect removal Product free of defects or replacement, except that the addition product into compliance arrangement in a manner chosen by the consumer can not, or would require excessive costs in comparison with the method proposed by the Seller.

6.1.8. If the complaint is a consumer, the costs of the complaint shall be borne by the Seller.

6.1.9. Consumers may file a complaint for non-compliance with the contract of sale of the Product for a period of 2 years from the date of its receipt.

6.2. Complaints related to the provision of electronic services by the Service Provider and other complaints related to the operation of the Online Store:

6.2.1. Complaints related to the provision of electronic services via the Internet Store and other complaints related to the operation of the Online Store Customer may consist in particular via e-mail at: langner@langner-fashion.com

6.2.2. It is recommended to provide a description of the complaint as much information and facts concerning the subject of the complaint, in particular the type and date of occurrence of irregularities and contact information - this will facilitate and expedite the consideration of the complaint by the Service Provider.

6.2.3. Consideration of a complaint by the Service Provider shall immediately, not later than within 14 days.

6.2.4. Service providers answer the complaint is sent to the address specified by the Client, unless the Client specifies a different way.

 

7. RIGHT OF WITHDRAWAL

 

7.1. The Client / Client who is also a consumer, who has a contract at a distance, may withdraw from it without giving reasons, making a statement within 14 days. To comply with the deadline, you must send a statement before its expiry. You can send a statement in particular via e-mail at: langner@langner-fashion.com

7.2. In the case of termination of an agreement is considered void and the consumer is released from any obligations. What the parties testified, they are returned unchanged, unless a change was necessary in the ordinary management.

7.3. The service provider / seller shall refund the amount paid by the customer – the price of the Product by way of consideration within 14 days of the consumer's withdrawal from the contract, using the same method of payment, which used the consumer, unless the consumer indicates otherwise.

7.4. Costs of returning the Product by the Consumer to Provider / Vendors are not returned.

7.5. The term (14 days) fourteen, in which the consumer may cancel the contract, counts for Sales Agreement from the date of receipt by the Consumer Product, and when the contract for the provision of Electronic Services from the date of its conclusion.

7.6. The Service Provider / Supplier after receiving the Consumer's notice of withdrawal from the agreement, the consumer will confirm the receipt of the declaration by sending an acknowledgment of receipt to the e-mail address consumer.

7.7. In case of withdrawal by the consumer of the Sale Agreement under this Chapter, the consumer is liable for damages pursuant to Art. 34 paragraph. 4 of the Act of 30 May 2014. On consumer rights in conjunction. Article. 471 of the Civil Code for the reduction in value resulting from use by the Consumer in the wearing and use of the Product in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product in the form of a try on.

7.8. In the case of decrease in the value of the Product under the conditions set out in point. 8.8 Seller shall inform the consumer of the amount of compensation for damage caused by sending a statement to the Consumer together with the Product acceptance protocol detailing the detected amount of compensation and damages.

7.8.1. Seller reserves the right to deduct the amount of compensation for the decrease in the value of the Product from the amount returned by the consumer to withdraw from the Purchase Agreement.

 

 

 

8. FINAL PROVISIONS

 

8.1. Agreements concluded by the Online Shop are concluded in accordance with Polish law and in Polish.

8.2. Changing the Rules of Procedure:

8.2.1. Service Provider reserves the right to amend the Regulations of the important reasons is .: changes to the law; changes in payment methods and delivery - to the extent to which these changes affect the realization of the provisions of these Regulations.

8.2.2. The revised regulations involves the Client if they were preserved the requirements of Article. 384 of the Civil Code, ie. Client has been properly informed of the changes and the Client does not terminate the agreement for the provision of Electronic Services of a continuous period of 14 days from the date of notification.

8.2.3. Amendments to the Regulations will not in any way prejudice the rights acquired the Customers and Consumers who are also using the Internet Store prior to the entry into force of amendments, in particular amendments to the Regulations will not affect the already folded or folded and contained orders, executed or executed Purchase Agreement.

8.2.4. In the event that a change of the Rules resulted in the introduction of any new taxes or increase existing Client who is a consumer has the right to withdraw from the contract.

10.3. In matters not covered by these regulations are applied: the Civil Code (Journal of Laws 1964 No. 16, pos. 93, as amended. D.); Act on electronic services of 18 July 2002. (Journal of Laws No. 144, item. 1204, as amended. d.); Act of 30 May 2014. Consumer Rights (OJ 2014 pos. 827, as amended. d.); Act of 29 August 1997. on Personal Data Protection (Journal of Laws of 2002. No. 101, item. 926, as amended. d.) and other relevant provisions of Polish law.

8.4. Any dispute arising between the Service Provider / Reseller, and the Customer / Client will be first resolved amicably and the complaint procedure.

8.4.1. Client being a consumer has the opportunity to benefit from extra-judicial handling of complaints and redress (1) in Poland before the Permanent Consumer Arbitration Court of the Provincial Inspector of Trade Inspection in Katowice. For information about how to access and mode of dispute resolution procedures are available at www.uokik.gov.pl, in the "Consumers" -> "Consumer Dispute Resolution" (2) in the European Union via the EU's Internet platform ODR available at http://ec.europa.eu/consumers/odr/

8.4.2. Disputes arising between the Service Provider / Reseller, and the Service / Customer who is also a consumer shall be subjected to the competent court of the domicile of the Consumer. Disputes arising between the Service Provider / Reseller, and the Service / Customer being the entrepreneur shall be subjected to the competent court for the seat of the Service Provider / Seller.

 

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